Before You Call
Do I pay before or after the tow?
We confirm the price with you before the truck is dispatched. No surprise charges once the job is done.
Will someone call me before arriving?
Yes. Your driver calls or texts with an ETA once dispatched, and again shortly before arrival.
Can you tow my car from an impound lot?
Yes, we handle impound releases and transport across Ontario. Bring your release paperwork and ID.
Do you work with insurance claims?
We provide a detailed invoice you can submit to your insurance provider for reimbursement.
How fast can a truck reach me?
Average arrival is 25 to 35 minutes across Ontario, depending on your location and traffic conditions.
Are you available at night and on holidays?
Yes, dispatch runs 24/7/365, including overnight, weekends, and holidays.